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APRO Self-Order Kiosk

Self-service ordering. Faster service. More sales.

With the kiosk, your guests order conveniently on the touchscreen, with no waiting. Whether in the restaurant, farm shop or to-go area – the self-order kiosk takes the load off your team, boosts add-on sales and provides a modern ordering experience at the point of sale.

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Three APRO self-order kiosks as countertop, wall-mounted and floor-standing units

WHAT OUR SYSTEM CAN DO

Today, a self-order kiosk is far more than an ordering terminal – it is a sales booster, efficiency driver and customer experience upgrade all in one. Especially in chain restaurants, fast casual concepts and high-volume businesses, it measurably increases speed, accuracy and average spend.

  • Intuitive, touch-optimised navigation

    • Clear menu structure combining images & text
    • Multi-step flow: category > item > options > basket > payment
    • Multilingual support (e.g. German, English, etc.) for international guests

  • Individual item customisation (modifications & upgrades)

    • Choice of side dishes, sizes, degrees of doneness, add-ons etc.
    • Cross- & upselling function (e.g. “Would you like to add bacon?”)
    • Real-time orders sent to kitchen/bar in full detail

  • Connection to POS system & kitchen

    • Instant transmission to the kitchen display/order manager
    • Automatic order entry in the APRO POS system
    • Synchronisation with item master data, prices and VAT rates

  • Payment processing directly at the kiosk

    • Support for debit/credit cards, Apple Pay, Google Pay, NFC
    • Optional: cash payment module or pick-up receipt with payment at the self-service checkout
    • Integration of vouchers, loyalty points or QR codes
    • Payment via APRO Wallet

  • Pick-up system & order tracking

    • Printing or display of order numbers / QR codes
    • Pairing with a pick-up monitor or call system, e.g. pagers
    • Visualisation of “In preparation / Ready for pick-up”

  • Personalisation & reordering

    • Optional guest profiles or loyalty accounts
    • Voucher entry or bonus points directly in the process

  • Accessibility & ergonomics

    • Usable by wheelchair users or people with disabilities
    • Contrast modes and read-aloud function (optional)

  • Marketing & branding options

    • Your own design & corporate branding (colours, logo, fonts)
    • Start screen with promotions, menus or videos
    • Scheduled offers or daily menus

  • Additional functions (advanced)

    • Integration of delivery/takeaway selection
    • Table selection via QR or card for hybrid concepts
    • Offline capability for stable operation during network problems
    • Connection to digital cash books, financial systems & reporting
Guest entering an order on the touchscreen of an APRO self-order kiosk

YOUR INNOVATIVE SELF-ORDER KIOSK FOR TODAY AND TOMORROW

A self-order kiosk not only takes the load off staff but is also a strategic building block for growth, standardisation and modern guest communication – especially with high order volumes, rush hours or digitally savvy target groups.

INNOVATE WITH APRO

WHY TRUST APRO SOLUTIONS?

Quite simply: more control, less effort – and a system that thinks ahead.

With APRO, you gain an experienced digitalisation partner that supplies not just POS systems but end-to-end solutions for your entire hospitality business.

WHAT OUR CUSTOMERS SAY

  • Modular & flexible

    Choose exactly the modules you need and expand your system whenever you like.

  • Seamless integration

    APRO® offers a wide range of interfaces to the most common hospitality systems.

  • Scalability without limits

    Whether you run a food truck or a chain restaurant – our architecture grows with your needs. Whatever your industry.

  • Real-time analysis & reporting

    With APRO® Reports, you have all the key figures for all your businesses on your smartphone – clearly presented, at any time.

  • Future-proof & always up to date

    Regular releases protect your investment – today, tomorrow and beyond.

  • Premium support

    Fast, expert help with all your questions. 365 days a year. (Almost) around the clock.

YOUR BENEFITS

  • Waiter carrying several plates at speed, with motion blur

    FASTER PROCESSES

    front of house & kitchen – shorter waits, higher table turnover

  • Guest paying at the table with a smartphone on a card terminal

    MORE REVENUE PER GUEST

    thanks to up- & cross-selling features on kiosk & app

  • Guests laughing together over a beer in a pub

    COSTS UNDER CONTROL

    with real-time reports, inventory management integration and more

  • Couple in a café looking at a smartphone together

    GREATER GUEST SATISFACTION

    through more efficient ordering & modern self-service options

Row of self-order kiosks at the entrance of a Vapiano restaurant

Used by over 6,000 customers & continuously developed for more than 25 years

We keep developing our solutions together with restaurateurs. Whether it's a bistro, fine dining or a large-scale operation: our systems are proven, reliable and adapt to your individual workflows. And if something doesn't fit, we make it fit. Our own in-house development team implements requirements quickly, without relying on third parties. That makes us fast and extremely flexible.

Group photo of the APRO team in a courtyard

Any questions?

We'll be happy to advise you, free of charge and without obligation, on how to successfully digitalise your hospitality processes.

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