Questions about APRO?
Here are the answers
APRO in general
APRO develops all software modules itself and is therefore independent of third-party providers, which enables fast response times and a high capacity for innovation. Thanks to its hybrid system (cloud or local), APRO combines reliability with flexibility.
The entire product portfolio – from the POS software to the self-order solutions – is developed in-house by our own development team. This makes APRO independent of third-party providers and able to implement innovations quickly.
Yes, APRO uses AI tools to optimise development processes and is continuously working on providing AI-powered POS functions.
APRO serves around 6,500 customers in Austria, Germany, Switzerland and Italy – from single businesses to large restaurant chains.
APRO has been successfully active in the POS system market for more than 25 years. Its headquarters are located in 3312 Oed near Amstetten (Lower Austria).
The core focus is on hospitality & the hotel industry. APRO can be used in part for other industries, but its functions are tailored specifically to the needs of hospitality.
APRO's POS systems and services are offered in Austria, Germany, Switzerland and Italy – including adaptations to the respective legal requirements.
Costs & quotes
Prices start at approx. € 3,500 for a basic set (consisting of one POS terminal and one printer). The price may vary depending on the modules and additional functions you require. In a consultation, we work out together which functions are needed in order to prepare a tailor-made quote.
Of course! The APRO POS is fully modular; every module (e.g. delivery platform integration, voucher system, ...) can be purchased and activated at a later date.
Absolutely! APRO meets all regulatory requirements in its target markets:
- Germany: GoBD & TSE
- Austria: RKSV (Austrian cash register security regulation)
- Switzerland: legal requirements (e.g. cash register legislation)
- Italy: e-invoicing (fatturazione elettronica)
Yes, APRO specifically commissioned an expert opinion to make a digital receipt possible for all customers. Together with our partner Fiskaltrust we offer every customer the option of displaying a digital receipt on POS terminals, mobile devices, tablets, customer displays and self-order kiosks. This means the invoice no longer needs to be printed. Of course, an invoice can still be printed on paper at the customer's request. Future amount-based rules (e.g. the planned abolition of the receipt requirement for amounts up to € 35 in Austria) can also be activated on the POS via a remote maintenance update.
Hardware & installation
With the help of the onboarding module and intelligent imports (e.g. for items, tables, vouchers), a switch can usually be completed in a short time.
Our sales staff check individually whether existing hardware is compatible with the APRO system and can therefore continue to be used. Existing devices can often be kept in use, which reduces investment costs.
Yes, mobile ordering is our speciality; almost all functions of the touch POS can also be used on the mobile devices. In addition, our mobile devices offer integrated payment functions for the most common payment providers.
Yes, APRO always makes ALL products available for EVERY platform. This means that all APRO modules (POS, order manager, etc.) are platform-independent and can be used on tablets or in the browser. Also ideal for flexible hospitality concepts (e.g. food trucks or pop-up stores).
Yes, APRO is a hybrid system. Depending on your needs, the system runs locally (on-premises) or via the cloud. This ensures maximum flexibility.
Functions & integrations
Yes, APRO is highly scalable. All locations can be managed centrally online. APRO develops the sync mechanisms itself and is not dependent on third-party providers here either.
Yes, the POS can continue to operate during an internet outage within the legally permitted time frames.
Yes, with APRO's financial accounting module and the DATEV interface, APRO enables seamless connection to common tax advisory and accounting programs. Sales data or daily closings are transmitted automatically and are directly available for accounting. This saves time, reduces manual entries and minimises sources of error.
No, APRO does not have fully integrated inventory management, but it does offer extensive stock and recipe functionality. In addition, APRO has a wide range of interfaces to common inventory management systems. Find all interface connections here
Yes, APRO has an omnichannel integration with all common delivery platforms such as Lieferando, Mjam, Foodora, JustEat, Takeaway.com, Wolt, DeliveryHero, Hungry Lama, Smorder, Food Ninjas.
Yes, APRO offers every customer individual apps and webshops with a wide variety of functions (ordering, reservations, vouchers, customer retention/loyalty and rewards programmes). APRO also offers its own delivery module including an app at comparatively low cost.
Yes, statistics, sales figures and other key figures can be viewed in real time via the Reporting app or in the browser. Closings or reports can also be sent automatically by email.
Yes, APRO develops its own self-order kiosks and sells both the hardware and the software. Ideal for fast-food concepts, canteens or to-go areas.
Yes, APRO has its own voucher system, which can be integrated into apps and webshops. Vouchers can be freely designed and sent, and are of course seamlessly connected to the POS.
Services & support
Yes, APRO really can be reached on every day of the year during support hours (including public holidays). In leap years, it's even "366 days"😉
Telephone hotline during defined service hours.
Email / ticket system for non-urgent enquiries.
Remote maintenance: if required, the support team can connect remotely to your system.
On-site service for complex cases (by appointment).
Depending on the maintenance contract or support agreement, the hotline and remote maintenance are also available at weekends and on public holidays.
Yes, in addition to the setup, short workshops or more extensive training sessions are part of the scope of services. Video tutorials, manuals and a knowledge base round off the offering.
Thanks to automated configuration and onboarding processes, a new location can often be set up in no time at all. The exact duration naturally depends on the size of the business and the additional modules required.