How do you deliver smooth service with over 1,000 guests and a wide range of events such as weddings and company parties?
Musistadl Flachau has relied on APRO solutions since 2020 to achieve exactly that. Modern kitchen monitors, mobile ordering handsets and an integrated webshop make processes more efficient, taking a considerable load off service and kitchen. The result: a seamless guest experience at the highest level.
Why APRO®?
Musistadl Flachau is part of the renowned Flachauer Gutshof group and wows guests not only with après-ski parties, but also by hosting company parties, weddings and music events. With over 1,000 guests on peak days and hotel and chalet guests to look after at the same time, the demands on service staff are enormous.
In the kitchen, kitchen monitors keep processes organised and the computer-controlled beverage dispensing systems ensure that drinks are only poured once the order has been entered – monitored and controlled via the POS system.
The mobile ordering handsets enable not only fast order taking, but also direct cashless payments at the table.
A special service for chalet guests is the integrated webshop, where orders, e.g. for breakfast or pizza, can be placed conveniently online and collected at the desired time.
With APRO, all processes have become more efficient, considerably easing the load on both service and kitchen. This leads to an improved guest experience and smooth operations.
“Thanks to APRO, we are able to master every challenge and give our guests an unforgettable experience.”
Wilfried Hartl jun., Musistadl Flachau
Key facts about the venue
Location:
Pichlgasse 15, 5542 Flachau
Cuisine:
Austrian cuisine with an international flair
Type of venue:
Event and music venue (classic dining, entertainment dining, hotel and chalet dining)
With APRO, all processes have become more efficient, considerably easing the load on both service and kitchen.
Faster processes in service & kitchen
Improved guest experience
Efficient use of resources